The tour group is outstanding allowing my wife and I to customize exactly what we wanted to see. Our tour guide Alan was fantastic, as he was extremely knowledgeable, responsive, and provided interesting insights we were not expecting. The flexibility of the tour was outstanding. Also, I do not know if it is just me, yet both the guide and tour staff seemed to go above and beyond our expectations and we had a way better experience than we have ever had in the United States. It felt like customer service used to feel in the United States. I highly recommend this tour group for any Scotland tour.