Calais was fantastic! He took us to so many locations, made sure we had time for the specific things we wanted to do (shopping and see/pet highland cows). He went over and above by asking his boss to bring us umbrellas since it was raining pretty hard and called ahead to several stores to help us locate a specific bottle of scotch. He was friendly, personable, informative and gave us a great tour! We loved every minute of it!