Where is the button for 10 stars? That’s what I want to give for our recent tour with Calais from Experienced Tours in Scotland. We are on a cruise ship, going all around Scotland. I looked at many different tour companies and picked Experienced Tours to manage our private tours on five different days, in several different locations One of the reasons I selected them was the responsiveness of the company in understanding and working with me to customize the tours so we could see all the things we wanted to see. Sandy got back to me immediately each time I asked a question, always with the best details and the flexibility we needed. We were fortunate to have Calais as our tour guide for our two days in Edinburgh. All communication leading up to the day was perfect. We were able to chat on WhatsApp . He was there right when we got off the ship, waiting with his pristine tour vehicle, wearing a very elegant and understated black kilt. So we were off on our journey. Calais had all the details I had provided to Sandy, we wanted to have lots of photo opportunities and chances to view the castle and beautiful sites in Edinburgh. Calais gave us great details all along the way and drove us to the perfect locations. They had preplanned and reserved a cute spot just outside the city for lunch. We never felt rushed, Calais was extremely generous with his time, it feels like we made a new friend.